FAQ

We know you have questions! Search the answers below or ask your own.

How do I join CrEATe?

Click here to become a CrEATe member and to embark on your very own transformative culinary journey. You’ll choose the oil you want, as well as your meal plan: appetizers/drinks, entrées, desserts, vegetarian menu, full menu, or oils only.


I received an invitation code from someone. How do I use it?

Simply input the code at checkout to redeem your introductory offer. Your discount will be automatically applied! If you encounter any difficulties, please contact us at contact@createoil.com.


I received a gift code from someone. How do I use it?

Visit our gifting page, and follow the instructions to redeem your gift offer and start your CrEATe journey. If you encounter any difficulties, please contact us at contact@createoil.com.


Do I have to enter my payment information when using a gift code?

No, you don’t — but we do encourage it so your membership doesn’t inadvertently stop when your gift period has ended.


How do I send my invitation code to a friend?

Your invitation code is unique to you, and you can find it under your account on the Refer a Friend page. There are a few ways to share it:

  1. Use the functionality on the page to provide us with your friends’ email addresses so we can send them your code. When they sign up, they’ll receive 50% off their first month of CrEATe — and you’ll receive 50% off your next month!
  2. Two: click the button on the Refer a Friend page to share your code on your social media. Accept the authorization request, and we’ll push a message with your code to your channels. When someone joins CrEATe using your code, you’ll both receive a 50% discount — them on their first month and you on your next month.
  3. Three: text or email the code to your friends on your own, or share it with them in person. When they sign up, they’ll receive 50% off their first month of CrEATe, and you’ll earn 50% off your next month!

How can I reach you?

We’re here to guide you at every step of your transformative culinary journey. To get in touch with us, visit our contact page, or email us at any time at contact@createoil.com.


Can I add to/edit/cancel my order?

By logging into your account, you can easily update your personal information; change your meal plan and/or oil; or cancel your CreATe membership. Before we process an account cancellation, you’ll be prompted to fill out a mini-survey so we can get your feedback.


How do I cancel my subscription?

Click here to cancel your CrEATe subscription. If you have any discounts available in your account, you’ll be prompted to use them before your account is fully terminated.

Before we process an account cancellation, you’ll be prompted to fill out a mini-survey so we can get your feedback.


What’s included in each of my CrEATe packages?

Each of your CrEATe packages includes 2 x 30mL bottles of the oil of your choice, 3 recipe cards that fit into your meal plan, and an educational brochure that displays information such as oil composition and dosage recommendations. You’ll also be able to access your personal education center to find your new premium educational videos, allowing you to take the next steps on your transformative journey.

Please note that, aside from your culinary cannabis oil, CrEATe does not supply the actual ingredients or food.


How are my shipments packaged and delivered?

CrEATe owns a cannabis delivery license and will deliver your order via its drivers. It takes up to 5 business days to deliver your package from our warehouse to your door. For legal reasons, an ID check will be required upon each delivery to verify your identity and age.

You will receive an email and text message to alert you when our driver is within one hour to your location.

To assure privacy, your boxes are delivered in our discreet, safe-for-work packaging.

Your first CrEATe order will be processed the same day as your order online, and subsequent orders will be processed every month on the same day that your initial order. 


When do you process my monthly orders?

Your first CrEATe order will be processed the same day than your order online, and subsequent orders will be processed every month on the same day that your initial order. 


Can I pick up my order in person?

Unfortunately, no. Your orders will be shipped to the address you provided us with (and that the City and State government legally authorize us to deliver to).

When you input your shipping address at checkout, we’ll tell you whether or not we’re authorized to deliver to you. If we’re not, we’ll ask you if you’d like us to save your zip code so we can contact you if/when we’re authorized to deliver to you in the future.

Also, an ID check will be performed at delivery to be sure your information matches with what you entered. 


Do you deliver outside of California?

Due to legal restrictions, we’re not currently authorized to ship outside of California. We’re also subject to the rules of individual city councils, meaning each city in California decides whether or not cannabis is legal in that city. When you enter your zip code during the checkout process, we’ll tell you if we’re authorized to deliver to your area or not.

If we don’t currently deliver to you but you’d like to know if/when we can, click here to add your email address to our delivery module. We’ll email you as soon as we’re able to ship to your state!


Can I place a CrEATe order if I live outside of California or the United States?

Yes. You can place a CrEATe order as long as the shipping address is within the California areas we’re authorized to deliver to and as long as you’re 21 or older.

You can also gift CrEATe to any friends who meet the above criteria.


Can my shipping address and billing address be different?

Yes. Your shipping and billing addresses can be different as long as the shipping address is within the California areas we’re authorized to deliver to — and as long as the recipient of the order is 21 or older.


What’s the cost of shipping?

We’re here to guide you along your entire CrEATe journey — and as part of it, we’re proud to offer a flat shipping rate of $9.99 on each and every CrEATe order. Don't waste any more time to go to dispensaries!


Do you offer discreet deliveries?

Yes. Your CrEATe shipments will arrive in safe-for-work packaging free from logos, branding, and personal information. This way, you can feel confident in the full respect and maintenance of your privacy wherever you are shipping your order to.


Why do my CrEATe packages require a signature?

We only ship to customers who are 21 or older. For legal reasons, we must verify your identity and age at the time of each delivery.


Can I track my order?

Cannabis is not currently legal at the federal level, so we send all packages via a licensed carrier within California. These carriers don’t offer tracking functionalities at this time — but if you’d like to check on your package’s status, please feel free to contact us through the contact page or at contact@createoil.com.


Are there any membership fees?

CrEATe is a monthly subscription, and you can cancel at any time. Your monthly fee covers the contents of your CrEATe box (educational material, oil, and recipes), and you pay the tax required by your state. We also offer a unique flat shipping cost on every order to make it easier.

Click here to see our prices.


What happens if I don’t receive my package?

If you don’t receive your package, contact us as soon as possible so we can help you locate it.


My package is going to the wrong destination. What do I do?

We’re authorized to deliver to the shipping address you provide us with. You can update your shipping information in your account at any time — but we’re unable to change the shipping destination once the package has been dispatched. If you have any questions, please feel free to contact us at contact@createoil.com.


I can’t log in to my account. What do I do?

If you’ve forgotten your password, use the “Forgot Password” button to set a new one. You’ll receive a reset email asking you to choose a new password — and after you’ve updated it, you’ll receive another email asking you to confirm the change.

If you’re still unable to access your account, please contact us here or at contact@createoil.com.


Can I buy only one box without becoming a member?

No. CrEATe is a monthly subscription, and you must receive monthly deliveries to be a member.


Is there a limit on the amount of products I can order from CrEATe?

The amount of CrEATe products you order must not exceed state regulations on the amount of cannabis you can have as a recreational user. It’s critical to educate yourself on the laws in your particular area and to ensure that you comply with them.

Once you’re a CrEATe member, you can place additional orders outside of your monthly deliveries. Do so by using the “Buy More” functionality in your account.


I want to purchase additional products outside my monthly subscription. How do I do this?

Once you’re a CrEATe member, you can place additional orders outside of your monthly deliveries. Do so by using the “Buy More” functionality in your account. Just like your regular monthly orders, each additional order ships for free!


Do you accept credit cards and debit cards?

We use a payment processing partner that is authorized to accept major credit and debit cards. If you’re having difficulties with your payment that you believe to be in error, please feel free to contact us at contact@createoil.com.


What’s your return/refund policy?

Once your order has been processed, we cannot issue any returns or refunds. You can cancel your CrEATe membership at any time prior to the processing of your next payment.

To cancel, use the cancellation functionality in your account hub. You’ll be prompted to fill out a mini-survey before we process your cancellation.


Something went wrong with my payment. How can I be sure I haven’t been charged multiple times?

If you didn’t receive a confirmation email, please contact us at contact@createoil.com to verify that your payment has been processed.

If your payment is declined, we’ll send you an email notification asking you to update your payment information. Until our system has processed the payment, no shipment will be sent out to you. You can update your payment information at any time by logging into your account.


I didn’t receive a confirmation email. What do I do?

If you haven’t received a confirmation email, please check your spam and deleted items folders to ensure it hasn’t inadvertently ended up there. If you still can’t find it, please contact us here or email us at contact@createoil.com.


Is recreational cannabis legal? Who and where does CrEATe sell to?

Recreational cannabis is legal in some states. CrEATe currently only ships within California, where recreational use has been legal since January 1, 2018. We sell to California residents who are 21 or older.


Do you sell to people under the age of 21?

No. By law, you must be 21 or older to consume cannabis. An ID check will be performed at the time of each of your CrEATe deliveries to verify your identity and age.


Why do you charge a sales tax for cannabis?

Our tax rates are determined by the Tax Board of the State of California. We comply with their regulations.


Will CrEATe products cause me to fail a drug test?

CrEATe is not responsible for any disciplinary action your workplace may take in accordance with their own cannabis policies. If you need to take a drug test for any reason, it is solely your responsibility to understand and comply with the guidelines for that test and Cities and State laws.


I have a question that hasn’t been answered here or elsewhere on your website. How can I find the information I need?

We’re here to help and guide you at every step of your transformative culinary cannabis journey. If we haven’t answered your question, contact us here, or email us at contact@createoil.com.


Where can I find links to medical studies and research on cannabis?

Each of our mood and health pages contains links to studies and research so you can educate yourself.

You can also do your own research online and check out our GET EDUCATED blog.

recommend consulting with your healthcare provider with any questions.


Do I need to speak to my doctor before using CrEATe products?

Yes. We recommend consulting your primary care physician or a doctor familiar with your medical history to ensure that consuming cannabis is appropriate for your unique physical, emotional, and mental health states. By talking with your doctor about responsibly consuming cannabis to help you live better and about how it can assist in the management of your particular ailment, you’ll be better-equipped to make informed choices about cannabis and your health.


Can culinary cannabis be used on its own to treat and manage health issues?

Cannabis should be used in concert with an overall health strategy. We encourage you to think about how you can use it as one part of a healthy lifestyle.

You can also do your own research online and check out our GET EDUCATED blog.

We recommend consulting with your healthcare provider with any questions.


CREATE GENERAL DISCLAIMER

THIS SITE OFFERS HEALTH, WELLNESS, AND CANNABIS INFORMATION AND IS DESIGNED FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY FOR PERSONS OVER THE AGE OF 21. YOU SHOULD NOT RELY ON THIS INFORMATION AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT YOUR HEALTH, YOU SHOULD ALWAYS CONSULT WITH A PHYSICIAN OR OTHER HEALTH-CARE PROFESSIONAL. DO NOT DISREGARD, AVOID, OR DELAY OBTAINING MEDICAL- OR HEALTH-RELATED ADVICE FROM YOUR HEALTH-CARE PROFESSIONAL BECAUSE OF SOMETHING YOU MAY HAVE READ ON THIS SITE. THE USE OR RELIANCE ON ANY INFORMATION PROVIDED ON OR MADE AVAILABLE ON THIS SITE IS SOLELY AT YOUR OWN RISK AND YOU AGREE NOT TO RELY ON ANY INFORMATION CONTAINED HEREIN AS A SUBSTITUTE FOR CONSULTATION WITH YOUR PHYSICIAN OR HEALTH-CARE PROVIDER OR IN LIEU OF ANY PROSCRIBED HEALTH CARE REGIME OR HEALTH CARE PROVIDER INSTRUCTIONS, TREATMENT, OR ADVICE. THE CONTENTS OF THIS WEBSITE HAVE NOT BEEN EVALUATED BY THE FDA NOR APPROVED BY ANY OTHER GOVERNMENT OR OFFICIAL BODY.  NOTHING OFFERED ONLINE OR OFFLINE IS INTENDED TO DIAGNOSE, CURE, OR PREVENT ANY DISEASE OR DISORDER OF ANY KIND. DEVELOPMENTS IN MEDICAL RESEARCH MAY IMPACT THE HEALTH AND WELLNESS ADVICE THAT APPEARS HERE. NO ASSURANCE CAN BE GIVEN THAT THE ADVICE CONTAINED IN THIS SITE WILL ALWAYS INCLUDE THE MOST RECENT FINDINGS OR DEVELOPMENTS WITH RESPECT TO THE PARTICULAR MATERIAL. AS SUCH, NOTHING CONTAINED ON THIS WEBSITE SHALL CREATE ANY WARRANTY OF ANY KIND WHATSOEVER AS TO THE CONTENT, INFORMATION, OR SERVICES. IF YOU ARE IN THE UNITED STATES AND THINK YOU ARE HAVING A MEDICAL OR HEALTH EMERGENCY, CALL YOUR HEALTHCARE PROFESSIONAL, OR 911, IMMEDIATELY.  BY ACCESSING THIS SITE YOU AGREE TO THE CREATE TERMS OF USE

LABELS

For your personal safety, clearly label all edibles to avoid accidental consumption by you or anyone else.


DOSAGE

Follow the dosage instructions we provide, and start low to accustom your body to THC.


21+

California law requires that cannabis consumers be 21 or older.


CHILD SAFETY

Keep edibles and cannabis oil in a secure place that’s safe from child access at all times.


FEDERAL AND STATE LAW

Cannabis is still considered a drug at the federal level and in some states. It’s illegal to take cannabis outside state lines.


ONSET OF EFFECTS

The effects of edibles take anywhere from 45 minutes to 5 hours to materialize; don’t eat more simply because the effects aren’t immediate.


DURATION OF EFFECTS

The effects of edibles can take up to 8 hours to wear off.


GUEST CONSENT

Don’t feed cannabis products to others without their knowledge and consent or pressure them to participate in edible experiences.


PREGNANCY

Cannabis should not be consumed by anyone (including yourself) who is currently pregnant or breastfeeding.


DRIVING

Don’t drive or operate heavy machinery until you know how cannabis affects you


DOCTOR’S ADVICE

We recommend consulting with your physician before consuming cannabis to ensure you’re healthy enough to enjoy it responsibly.


PUBLIC USE

It is against the law to consume cannabis products in public spaces.


RESELLING

It is illegal to sell or resell cannabis products without an appropriate license.

How many oils do I receive in each of my packages?

Each of your CrEATe packages contains 2 x 30ml bottles of the oil you’ve chosen. To learn more about each of our oils (everything from product composition to dosage recommendation), read the individual product pages.


Are your bottles childproof?

Yes. Each oil comes in a childproof bottle that adheres to government regulations. Even so, we highly suggest storing your CrEATe oils in a place children can’t access to assure maximum safety.


How should I store my oils?

To preserve the active ingredients, store your CrEATe oils in a cool place at room temperature, out of direct light, such as a dark drawer or cabinet.


Does each oil contain the same amount of THC?

No. Our oils are designed for different experiences, and they contain varying levels of CBD and THC in order to help you achieve your desired experience. Each 30-milliliter CrEATe bottle contains organic grapeseed oil and active cannabis ingredients, with different levels of THC, CBD, and terpenes based on the product.

For in-depth information on dosage recommendations and the levels of active compounds in our oils, please see the individual product pages and the dosage charts on those pages.


How do I add the oil to my recipes?

Start by gently shaking the bottle to make sure everything’s evenly mixed. Unscrew the cap, and remove the dropper. Keep the dropper over the open bottle so you don’t spill anything, and squeeze the rubber top to expel excess oil back into the bottle.

Keep squeezing the rubber top, and lower the dropper tip so it’s below the surface of the oil. Slowly release the pressure on the rubber top to draw the oil into the dropper. Stop when it reaches the 1-milliliter mark.

Follow your recipe instructions to add the oil to your dish, and repeat the oil process until you’ve reached your desired dosage.

When you’re done, tightly screw the cap back onto the bottle. If you have extra, store it in a cool place shielded from direct light to help preserve the active ingredients. If you don’t have extra, we suggest recycling your bottles according to the rules in the area where you live.


How will I react to culinary cannabis?

The way your body reacts to culinary cannabis depends on a number of factors, such as your age, weight, and metabolism. Every person is different and will react differently — so when you’re beginning your CrEATe journey, it’s critical that you start low to accustom your body to the potent effects of culinary cannabis. We encourage you to read our various educational pieces on this topic. 


Will I get high off culinary cannabis?

The short answer: it depends. Like smoking cannabis, ingesting the herb produces different effects depending on certain factors, such as the particular strain of cannabis (and the level of THC in it), the dosage you’re consuming, and your unique body chemistry.

It’s important to recognize, though, that whatever effects you do feel from culinary cannabis will be different to those from smoking. When you smoke or vape, the THC is processed through the lungs and the effects hit your brain much more quickly. But when you ingest it, the THC is processed through the liver, and the effects take much longer to appear. When they do appear, they’re far more potent and intense than those from smoking or vaping, and they take longer to wear off.

We encourage you to explore the educational resources available online and on our GET EDUCATED blog. When you join CrEATe, you’ll also gain access to exclusive informational videos in your education center.


How do I know what dosage to include in my meals?

With our guidelines and dosage charts, we’ve made it easy for you to incorporate the right amount of oil into your CrEATe dishes. These guidelines are based on meticulous research that we’ve done into the effects of cannabis in various recipes, and they’re meant to help you choose the correct dosage for your meal.

But it’s essential to remember that every person is different and will react differently based on a variety of things such as when age, weight, and individual metabolism and physiology — so even if you’ve been consuming cannabis for awhile, you need to start low and slow and listen to your body.

We encourage you to explore the educational resources available online and on our GET EDUCATED blog. When you join CrEATe, you’ll also gain access to exclusive informational videos in your education center — the first of which covers this particular topic.


How are your oils made?

We work with cannabis growers dedicated to responsible, sustainable practices to select the highest-quality plants for our oils. Once these plants have been selected, they undergo an extraction process using a proprietary method developed exclusively for culinary cannabis oil. This process retains the natural properties in the plant in the resulting oils.


Do your oils contain pesticides or fungicides?

We work with growers dedicated to responsible and sustainable practices, and our oils are tested in government-approved labs to ensure they meet or exceed state safety standards and sanitary regulations.


What’s the base ingredient in your oils?

Once our cannabis oils have undergone the final distillation and purification step, they’re added to organic grapeseed oil.

Grapeseed oil is ideal as the medium for cannabis oil in food because of its excellent ability to mix with the plant’s active ingredients. It also has a neutral flavor that allows cannabis’s natural compounds to enhance your dishes, as well as a high smoke point that enables you to use it at various points throughout the cooking process.


What do your oils taste and smell like?

Our oils taste and smell nearly or completely cannabis-free, so you can concentrate instead on the dish’s flavors and the oil’s effects. You can expect to experience the sensory properties of both grapeseed oil (the base ingredient in each of our products) and the terpenes contained in the particular oil.


How do I know which oil I should choose?

We have created a quiz to help you choosing the best oil regarding the experience you want. Click here to take the quiz

Medical studies and research have shown that the strains incorporated in each of our oils may be able to help with certain issues or moods. Every person is different and will react differently to culinary cannabis, so it’s important to listen to your body and respond appropriately. Our individual product pages outline the things each oil may be able to help you with, so we encourage you to visit those to learn more about our products.

If you’re still having trouble deciding which oil to choose, take our two-minute questionnaire! We’ll ask you a few questions to better understand what you’re looking to get out of your CrEATe experience, and then we’ll tell you which oil we suggest.


I had a bad reaction during one of my experiences. What do I do?

Know that you’re not alone! Pretty much every cannabis consumer has experienced these types of adverse effects at some point. We’re here to help you get back on track and to make sure you don’t let one bad experience scare you away from culinary cannabis altogether.

The first thing to do is to figure out why you had a bad reaction. Try to think of it as a learning experience — if you ate too much or too quickly, you’ll know not to do it again. Next time you make a CrEATe meal, go back to your minimum dosage to let your body readjust, and slowly start increasing again from there. If you can’t stomach the thought of having the same oil again, just try a different CrEATe oil — maybe one with less THC and higher CBD.

We’ve dedicated an entire educational video to this topic, which you’ll unlock at the start of your first month of CrEATe. We encourage you to watch it before beginning your CrEATe experience.


I want to learn more about cannabis. Do you have educational resources I can use?

Education is at the heart of the CrEATe experience. Each of your monthly deliveries contains important educational material, and your personal education center houses exclusive videos on topics such as cannabis safety, cannabis strains, and the history of cannabis.

You can also visit our GET EDUCATED blog to explore all of our articles and other content.

It’s a good idea to do research online, but we also encourage you to visit your healthcare practitioner with any questions.

What meal plans does CrEATe offer?

CrEATe currently offers five meal plans: APPETIZERS/DRINKS, ENTRÉE, DESSERT, VEGETARIAN, and FULL MENU.

Each plan comes with 3 chef-curated recipes in the category you’ve chosen. The recipes will be outlined on a card in each of your monthly boxes, and you’ll also be able to watch videos of the chefs themselves making the dishes on each recipe pages on our website.


Do you offer a vegetarian plan?

Yes! Simply select the VEGETARIAN option in your account to get delicious veggie-based recipes in your monthly deliveries.


Who develops your recipes?

Our recipes are developed by respected chefs exclusively for CrEATe. The chefs take into account the properties of each oil and craft the dishes to pair perfectly with them.


Where can I find my recipes?

Your recipes will be clearly outlined on a card in each of your monthly boxes, and you can also view them online by logging into your account.

To make things even easier, you’ll also be able to watch videos of the chefs making the dishes so you can see exactly what to do. 


What equipment do I need to make CrEATe recipes?

Every single one of our recipes requires only the culinary supplies present in an ordinary kitchen. No fancy tools required!


I’m not much of a chef. Are CrEATe recipes suitable for beginners?

Absolutely. We’ve ensured that each of our recipes is easy to make, no matter what level you’re at in the kitchen.


How long will it take to cook my CrEATe dishes?

Each of our recipes takes under 30 total minutes. They’re quick dishes so you can move on to enjoying your CrEATe experience!


How are the cannabis oils incorporated in the recipes?

Each recipe is developed with respect for the requirements of cooking with cannabis so that the THC doesn’t inadvertently get deactivated. CrEATe oils are delivered fully activated and ready to use — so it’s especially important to add the oil into your dish exactly when the recipe tells you to!

The recipe cards and videos will tell you exactly when and how to add the oils into your dishes.


Will I taste or smell cannabis in my food?

Our oils smell and taste nearly or completely cannabis-free — and combined with the delicious flavor packed into our recipes, it’s highly unlikely that you’ll notice even hints of the herb. You can expect to experience the sensory properties of both the grapeseed oil (the base ingredient in each of our oils) and the terpenes contained in the particular oil.


How many people does each recipe serve?

Each of our recipes is designed for 2 people (meaning 2 servings). If you want to cook your recipes for one person, divide the quantities of the ingredients in half — or if you’d like to cook for more, multiply the ingredients proportionately.


Can I taste while I’m cooking?

We strongly advise against tasting while cooking. Tasting will change your personal cannabis consumption and could result in you overdoing it and missing out on your desired experience.


How important is it to evenly mix my dishes?

Hugely important. If they’re not evenly mixed, one portion of the dish could contain a greater proportion of active ingredients than the other — which means one person might not experience anything at all while the other ingests the dose intended for 2 people.

So make sure you’re mixing and that your oil is evenly spread out according to the instructions on your recipe cards.


Are the recipes designed to pair with the oils?

Yes. Our chefs design each recipe to match with a certain oil. It’s all about the full experience!

FLAVOR-PACKED DISHES

Rather than smelling and tasting like cannabis, our products resemble traditional cooking oils, enabling you to focus on the sensational fusion of the dish’s flavors and the oil’s effects.

FOR THE INGREDIENTS

Each recipe is developed with respect for the requirements of cooking with cannabis. CrEATe oils are delivered fully activated and ready to use — saving time and assuring consistency.

EASE AND SIMPLICITY

Each recipe is easy to make even for beginners; takes under 30 total minutes; and requires only the culinary supplies present in an everyday kitchen.


Do I have to use an entire bottle of oil in my recipe?

Though each recipe is intended to incorporate at least 2 tablespoons of oil (the amount in a full bottle), you absolutely do not need to use the whole thing. In fact, we advise against it for the first several CrEATe experiences. It’s important to start with low dosages to accustom your body to the strong effects of ingested cannabis.

Each oil contains different levels of THC and CBD. The individual product pages and the brochures in your boxes will list the product composition and dosage recommendations.

If you’re using lower dosages, the recipes outline how to supplement the remainder with another cooking oil.


I used a lower dosage, so I have leftover oil. What should I do with it?

To preserve the active ingredients, store your leftover CrEATe oils in a cool place out of direct light, such as a dark drawer or cabinet.

You can use the leftover oil to remake one of your dishes!


What happens if I don’t like the recipes I receive?

CrEATe recipes are crafted with flavor and seasonal ingredients in mind. Our oils can be used with other recipes on our website — so if one of your monthly dishes isn’t to your taste, simply choose a different one!


Do you cater to allergies?

The ingredients are clearly listed in each of our recipes. If you’re allergic to an ingredient, we recommend replacing it with something similar that you’re not allergic to. Our recipes are malleable and will work well with replacements.

Privacy policies

1. General Statements

This Privacy Policy describes our policies on the collection, use, and disclosure of information when you access or use CrEATe’s (a) websites, portals, mobile applications, channels and software that link to or otherwise reference this Privacy Policy, including www.createoil.com, and (b) social media pages and channels (collectively, the “Websites”), including any services, features, media, functions, content, tools and links contained or offered therein (collectively, the “Services”). For purposes of this Privacy Policy, “CrEATe”, “us”, “we” or “our” shall mean, as applicable, CrEATe Experience, LLC and its affiliated entities which own the applicable Websites or provides the applicable Services that you may be accessing or using. When you use the Websites or Services, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy.

Please ensure that you read this Privacy Policy carefully, as it is a legally binding contract between the applicable CrEATe entity that owns the applicable Website or provides the applicable Services that you may be accessing or using, on the one hand, and you and your successors and heirs, and (if applicable) the corporate entity that you represent (in this Privacy Policy, you shall be referred to as "you" or "your"), on the other hand. By accessing or using any of the Websites or Services, you are agreeing to be legally bound by this Privacy Policy. If you do not accept and agree to this Privacy Policy, you may not access or use any of the Websites or Services or create an account or user profile.

This Privacy Policy is subject to occasional changes from time to time, and should we make any material changes, we will notify you by sending you an e-mail communication to the last e-mail address you provided to us and/or by prominently posting a notice of the changes on the Websites. Any changes to this Privacy Policy will be effective upon the earlier of our dispatch of an e-mail notice to you (if applicable) or our posting of notice of the changes on the Websites. You are responsible for providing us with your most current e-mail address. In the event that the last e-mail address you provided to us is no longer valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. If your e-mail address is not up to date or is not working, the posting of a notice of changes to this Privacy Policy on the Websites shall constitute effective notice of the changes described therein. Continued use of any of the Websites or Services following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes. We may also post additional privacy policies or statements that apply to certain portions of the Websites or Services, and your access to and use of such Websites or Services shall be deemed to be your approval and consent to such additional privacy policies or statements.

2. Information We Collect and How We Use It

How CrEATe Uses Your Information

We generally use your information to:

  1. Facilitate the creation of and to secure your User Account (as defined below) on the Services;
  2. Identify you as a user in our system;
  3. Provide, personalize, and improve the Services;
  4. Provide feedback and user base demographics to third-party businesses listed on the Websites or Services;
  5. Communicate with you about your use of the Services;
  6. Develop new products and Services,
  7. Track usage of the Websites and Services;
  8. Customize the advertising you view and recommend content;
  9. Backup our systems and allow for disaster recovery;
  10. Fulfill your requests and provide customer support;
  11. Send newsletters, surveys, offers and promotional materials related to the Services and your user preferences and behaviors and for other marketing purposes of CrEATe using your contact information;
  12. Protect, investigate, prevent and potentially take action against possible fraudulent, unauthorized, or illegal activities;
  13. Respond to claims that Website content is inauthentic, counterfeit, or otherwise violates the rights of third parties;
  14. Respond to your requests for customer service;
  15. Protect our rights and the rights of other users;
  16. Enforce our Terms of Service, this Privacy Policy or any other policies governing your access to or use of any of the Websites or Services; and
  17. As otherwise described in this Privacy Policy or in notices we provided to you.

We may also use your information to verify your geographic location. We may use your geographic location data to personalize and improve our Websites or Services, to recommend content, or determine whether the information you have requested is available in your location.

How CrEATe Discloses Your Information

  1. We may share your personal information with your consent or at your direction.
  2. We may also share your information with others who perform services on our behalf.
  3. We also may disclose your information if we believe doing so is appropriate or necessary to prevent any liability, or fraudulent, abusive, or unlawful uses or to protect CrEATe, our Websites and Services; or any rights, property, or personal safety of CrEATe or others.
  4. In the event that CrEATe is or may be acquired by or merged with another company or involved in any other business deal (or negotiation of a business deal) involving sale or transfer of all or part of our business or assets, we may transfer or assign your information as part of or in connection with the transaction and such acquired or merged entity may thereafter utilize your personal information in accordance with this Privacy Policy. Finally, in the event of insolvency, bankruptcy, or receivership, information may be transferred as a business asset.
  5. We may share your information with any of the affiliated entities that comprise the Company.

We may also share aggregated and reasonably anonymized data with our partners, advertisers, and other third-parties.

Information We May Collect

This Privacy Policy describes the types of information we collect. Among the information we collect, please note:

a.       Account Information: If you create an account on any of the Websites or Services (a “User Account”), we may store and use your full name, email address, zip code, and other information you may provide with your User Account, such as your gender and birth date. Your first name and last initial, as well as any photo you submit through the registration process, may be publicly displayed as part of your User Account profile.

b.       Public Content: The information that you contribute through or post on the Websites or Services is intended for public consumption, including your reviews, tips, photos, videos, check-ins, comments, likes, posts, events, bookmarks, friends, lists, compliments, and basic User Account profile information. We may display this information through the Websites or Services, share it with businesses, and further distribute it to a wider audience through third-party sites and services.

c.       Communications: When you sign up for a User Account or use certain features, you are opting to receive messages from other CrEATe users, businesses, and CrEATe itself. While you can manage some of your email preferences, please note that you cannot opt-out of receiving certain administrative, transactional, or legal messages from CrEATe. We may also track your actions in response to the messages you receive from CrEATe or through the Websites or Services, such as whether you deleted, opened, or forwarded such messages. If you exchange messages with others through the Websites or Services, we may store them in order to process and deliver them, allow you to manage them, and we may review and disclose them in connection with investigations related to the operation and use of the Websites or Services. We may not deliver messages that we believe are objectionable, such as spam messages or requests to exchange reviews for compensation. If you send or receive messages through the Websites or Services via SMS text message, we may log phone numbers, phone carriers, and the date and time that the messages were processed. Carriers may charge recipients for texts that they receive. We may also store information that you provide through communications to us, including from phone calls, letters, emails and other electronic messages, or in person. If you are a representative of a business listed on CrEATe, we may contact you, including by phone or email, using the contact information you provide us, make publicly available, or that we have on record for your business.

d.       Transactional Information: If you initiate a transaction through any of our Websites or Services, to the extent applicable (the “Transactable Sites”), we may collect and store information about you, such as your name, phone number, address, email, and credit card information, as well as any other information you provide to us, in order to process your transaction, send communications about them to you, and populate forms for future transactions. This information may be shared with third-parties for the same purposes. CrEATe does not disclose your personal information to third-parties for the purpose of directly marketing their services to you unless you first agree to such disclosure that may advertise content directly to you on behalf of such parties. When you submit credit card numbers, we encrypt that information using industry standard technology. If you write reviews about businesses with which you transact through the Websites or Services, we may publicly display the fact that you transacted with those businesses.

  i.         We collect non-personal information from you while you are browsing in the Websites. This information may include IP addresses to help analyze system administration, to gather broad demographic information, to enable ads to reach the right individuals, to report non-personal information to our advertisers, and to monitor the level of activity on CrEATe. The information we collect from you visiting the Transactable Sites may include the URLs they came from, their IP addresses, the date and time of their visit or order, the number of visits and orders, the number of visits per browsing session, the server type, the operating system and browser type used to come to the site, the country, state and telephone area code where their servers are located, the pages and page titles of our site that visitors viewed during their visit, whether the visitor’s computer is enabled for Java or cookies, browser language, applications and plug-ins, and any search terms entered on CrEATe.

 ii.         For individuals making purchases through the Transactable Sites, we may collect personal information that is reasonably necessary for third-party sellers to ship the products to you, verify your identity and eligibility to receive such products or services and to communicate with you regarding purchases and any issues that may arise in connection with your purchase. This personal information includes your “ship to” information and your e-mail address. For product vendors and listing clients, we may collect information that is reasonably necessary for users to communicate with you regarding the purchases and shipment of goods and services purchased from you and any issues that may arise in connection with their purchase. This personal information includes the seller information provided during your listing or vendor registration and your e-mail address. When you make a purchase through the Transactable Sites, we may collect and maintain personal information from you, such as your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, referring URL, IP address, page you bought from and a password. We collect this information, and other personal information as disclosed in this Privacy Policy, in order to facilitate the fulfillment of your order, to facilitate the communication with you about your order and to send you promotional materials. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contains and these changes will be automatically kept for future use. We may require additional verifications or information from you before accepting any order.

e.        Activity: We may store information about your use of the Websites or Services, such as your search activity, the pages you view, the actions you take, the date and time of your visit, businesses you call or email using our mobile applications, and purchases you make through the Transactable Sites. We also may store information that your computer or mobile device provides to us in connection with your use of the Websites, Services or Transactable Sites, such as your browser type, type of computer or mobile device, browser language, IP address, mobile carrier, phone number, unique device identifier, advertising identifier, location (including geolocation, beacon based location, and GPS location), and requested and referring URLs. You may be able to disallow our use of certain location data through your device or browser settings.

3. Cookies

We, and third-parties with whom we partner, may use cookies, web beacons, tags, scripts, local shared objects such as HTML5 and Flash (sometimes called "flash cookies"), advertising identifiers (including mobile identifiers such as Apple’s IDFA or Google’s Advertising ID) and similar technology (“Cookies”) in connection with your use of the Websites or Services, third-party websites, Transactable Sites and mobile applications. Cookies may have unique identifiers, and reside, among other places, on your computer or mobile device, in emails we send to you, and on our web pages. Cookies may transmit information about you and your use of the Websites or Services, such as your browser type, search preferences, IP address, data relating to advertisements that have been displayed to you or that you have clicked on, and the date and time of your use. Cookies may be persistent or stored only during an individual session.

Our uses for these technologies fall into one of the following general categories:

a.       Operationally Necessary. We may use cookies, web beacons, or other similar technologies that are required for the proper operation of our Websites, Services and relevant applications, features and tools. This includes technologies that allow you to access our Service, applications, and tools; that are required to identify irregular site behavior, prevent fraudulent activity and improve security; or, that allow you to use our other ancillary functions such as shopping carts, saved searches, or similar features;

b.       Performance-Related. We may use cookies, web beacons, or other similar technologies to assess the performance of our Websites, Services and relevant applications, features and tools, including as part of our analytic practices to help us understand how our visitors use our Websites, determine if you have interacted with our messaging, determine whether you have viewed an item or link, to improve our Website content, applications, products, Services or tools, or in the creation of new Website content, applications, products, Services or tools;

c.       Functionality-Related. We may use cookies, web beacons, or other similar technologies that allow us to offer you enhanced functionality when accessing or using our Websites, applications, products, Services, features and tools. This may include identifying you when you sign into our Websites or Services or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on our Websites or Services or create new Website content, applications, products, Services, features or tools;

d.       Advertising or Targeting-Related. We may use first-party or third-party cookies and web beacons to deliver content, including ads relevant to your interests, on our sites or on third-party sites. This involves using technologies to understand the usefulness to you of the advertisements and content that has been delivered to you, such as whether you have clicked on an advertisement.

e.        New Products and Services. We may use cookies, web beacons or other similar technologies to help develop new content, Websites, applications, products, Services, features and tools. This may include keeping track of your preferences, interests and behaviors and data relating to advertisements that have been displayed to you or that you have clicked on.

This table helps describe the various reasons for our usages of cookies:

Purpose

Explanation

Processes

Intended to make the Websites, Services and Transactable Sites work in the best way possible, ensuring that we exceed your expectations. For example, we use a Cookie that tells us whether you have signed up and created a user profile yet.

Authentication, Security, and Compliance

Intended to prevent fraud, protect your data from unauthorized parties, and comply with legal requirements. For example, we use Cookies to determine if you are logged in to your User Account.

Preferences

Intended to remember information about how you prefer the Websites or Services to behave and look. For example, we use a Cookie that tells us whether you have declined to allow us to use your phone’s geolocation data.

Notifications

Intended to allow or prevent notices of information or options that we think could improve your use of the Websites or Services. For example, we use a Cookie that stops us from showing you the signup notification information if you have already seen it.

Advertising

Intended to make advertising more relevant to users and more valuable to advertisers. For example, we may use Cookies to ensure you receive only interest-based ads, such as ads that are displayed to you based on your visits to other websites, or to tell us if you have recently clicked on a specific advertisement.

Analytics

Intended to help us understand how visitors use the Websites, Services and Transactable Sites, the effectiveness of certain advertisements, what kind of customer typically accesses the Websites or Services, and what specific promotions yield the best results. For example, we use a Cookie that tells us how our search suggestions correlate to your interactions with the search page.

Managing Cookies: It may be possible to disable some (but not all) Cookies through your device or browser settings, but doing so may affect the functionality of the Websites, Services and Transactable Sites. The method for disabling Cookies may vary by device and browser, but can usually be found in preferences or security settings. For flash cookies, you can manage your privacy settings by visiting the Adobe Macromedia site, located here.

4. Third-Parties

Third-parties may receive information about you as follows:

a.       Advertisers: We may allow third-parties to use Cookies through the Websites or Services to collect the same type of information for the same purposes as CrEATe does for itself. In doing so, CrEATe adheres to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising. Third-parties may be able to associate the information they collect with other information they have about you from other sources. We do not necessarily have access to or control over the Cookies they use, but you may be able to opt out of some of their practices by visiting the following links: Network Advertising Initiative,Omniture, and Digital Advertising Alliance. Please note that opting out does not prevent the display of all advertisements to you. Additionally, we may share non-personally identifiable information from or about you with third-parties, such as location data, advertising identifiers, or a cryptographic hash of a common User Account identifier (such as an email address), to facilitate the display of targeted advertising. You may be able to limit our sharing of some of this information through your mobile device settings, as described in Section 2 above.

b.       Service Providers: We may rely on third-party providers to support or provide some of the features and options that are available through the Websites, Services or Transactable Sites. We may also rely on third-party providers to perform certain services for us in connection with your use of the Websites or Services, such as communications and hosting services, network security, technical and customer support, tracking and reporting functions, quality assurance testing, payment processing, our own marketing of the Websites or Services, promotional and contest features, Transactable Sites’ product listings and brand management, and other functions. We may share information from or about you with these third-party providers so that they can perform their services or complete your requests. These third-party providers may share information with us that they obtain from or about you in connection with providing their services or completing your requests. Third-party providers may also share this information with their subsidiaries, joint ventures, affiliates, partners or other companies under common control. Some of our web pages utilize framing techniques to serve content to you from our third-party providers, while preserving the look and feel of the Websites or Services. In such cases, please note that the information you provide is being provided to the third-party.

c.       Aggregate Information: We may share user information in the aggregate with third-parties, such as advertisers, brand managers and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertisements, or certain products available in the Transactable Sites or the general characteristics of such users.

d.       Business Transfers: We may share information from or about you with our subsidiaries, affiliates, partners, joint ventures, or other companies under common control, in which case we will require them to honor this Privacy Policy. If another company acquires CrEATe or all or substantially all of our assets, that company will possess the same information, and will assume the rights and obligations with respect to that information as described in this Privacy Policy.

e.        Businesses on CrEATe: We may share information from or about you (such as your age and gender), your devices, and your use of the Websites, Services and/or Transactable Sites (such as which businesses you bookmark or call) with businesses listed on CrEATe. You may adjust your settings to increase or decrease the amount of information we share. Keep in mind that businesses may see your Public Content (as defined in Section 2(b) above) and receive information about your transactions with them in the Transactable Sites, regardless of your settings. Additionally, if you make a phone call to a business through or in connection with your use of the Websites or Services, we may share basic information about your call with the business that you contacted, such as the date and time of your call and your phone number (and other information that would have been available to the business had you contacted them directly, and not through the Websites or Services). You may be able to limit our ability to collect and share your phone number through your phone’s settings or phone service provider.

f.         Investigations: We may investigate and disclose information from or about you if we have a good faith belief that such investigation or disclosure: (a) is reasonably necessary to comply with federal, state or local legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us; (b) is helpful to prevent, investigate, or identify possible wrongdoing in connection with the Websites, Services or Transactable Sites; or (c) protects our rights, reputation, property, or that of our users, affiliates, clients, partners or the public, such as disclosures in connection with our Consumer Alerts program. If you flag or otherwise complain to CrEATe about content available through the Websites, Services or items on the Transactable Sites, we may share the substance of your complaint with the contributor of that content or product in order to provide an opportunity for the contributor to respond and/or remedy the situation.

g.       Links: The Websites or Services may contain links to unaffiliated third-party services. Except as set forth herein, we do not share your personal information with them, and are not responsible for their privacy practices. We suggest you read the privacy policies on or applicable to all such third-party services.

h.       Sweepstakes, Contests and Promotions: We may sometimes offer sweepstakes, contests, and other promotions (any, a "Promotion") through the Websites or Services that may require registration. By participating in a Promotion, you are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you, including, allowing the sponsor of the Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, personal information may be disclosed to third-parties or the public in connection with the administration of such Promotion, including, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion's official rules, such as on a winner’s list.

o   Please Note: If you agree to accept a Promotion from our third-party service providers or any third-party merchant, then you will receive e-mails separately from them and all information that you choose to disclose to them will be subject to their individual and separate privacy policies. If you later decide that you no longer want to receive their e-mails, then you will need to follow their own specific opt-out instructions. Following our directions for opting out of e-mail notifications and disclosure of personal information will not opt you out of third-party disclosures and related promotional communications.

5. Changes to Your Profile and E-Mail Preferences

We believe you should have the ability to access and edit the personal information you provide to us. You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information that was provided as part of your registration with our Websites or Services. The Websites or Services may allow you to review, correct or update personal information you have provided through the Websites or Services’ forms or otherwise. We will make good faith efforts to make requested changes in our then-active databases as soon as reasonably practicable. Please note that it is not always possible to completely remove or delete all of your information from our databases and that residual data may remain on backup media or for other reasons. Also, any public postings or other communications you have made on the Websites or Services such as in forums or blogs cannot generally be removed. When you edit your personal information or change your preferences on the Websites or Services, information that you remove may persist internally for our own administrative purposes.

You may cancel or modify our e-mail marketing communications you receive from us by following the instructions contained within our promotional e-mails or in some cases by logging into your User Account and changing your communication preferences. This will not affect subsequent subscriptions and if your opt-out preferences are limited to certain types of e-mails, the opt-out will be so limited. Subsequent or different subscriptions will remain unaffected. Please note that we reserve the right to send you certain communications relating to your User Account or use of our Websites or Services, such as administrative and service announcements, and these transactional User Account messages may be unaffected even if you choose to opt-out from receiving our marketing communications.

For those users utilizing the Transactable Sites’ online ordering feature, you can review, change, or delete the information you have submitted. You may ask to have information on your User Account deleted or removed; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Also, as a security measure, we “back up” the data stored on our systems, ensuring that such prior information cannot be completely removed from our databases. As a result, you should not expect that all of your personal information will be completely removed from our backed-up or archived databases.

6. Data Retention and User Account Termination

After you have confirmed the closing of your User Account we may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with the Websites, Services or Transactable Sites or to comply with legal obligations. Please note that if a business is removed, and then reinstated at a later date, it will retain all of its previous reviews, ratings and associated comments.

7. Customer Data

As part of using the Services, users may submit electronic data or information they possess about their customers to the Websites and/or Services ("Customer Data") for various purposes, including hosting and processing purposes in connection with the Services. Customer Data may include personal information, including, but not limited to, the name, location and email address of such customer. Any uses of the Customer Data by CrEATe are done so pursuant and subject to the terms of CrEATe’s Terms of Use and this Privacy Policy, or as required by law. If personal information pertaining to you as an individual has been submitted to us by a user of any of the Services as Customer Data and you wish to exercise any rights you may have to access, correct, amend or delete such data, please inquire with the user (or his/her organization) directly. If an authorized user requests that we update or remove the Customer Data in question and the user has no ability to do so via use of the Services, we will acknowledge their request within 30 days. All inquiries relating to this Section 7 should be directed to us in accordance with Section 10 below.

8. Children Using The Websites Or Services

The Websites or Services is intended for adults only and requires that users be no less than twenty-one (21) years of age to access and use such Websites and Services. Please check the applicable terms and conditions for such Websites and Services for further information. Individuals under the age of twenty-one (21), for applicable Websites and Services, are prohibited from creating a User Account and profile, accessing the Websites or Services and/or purchasing products on the Transactable Sites. If you become aware that an underage user has created a User Account using false, stolen or otherwise misleading information, please contact us immediately at contact@createoil.com.

9. Security

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. This includes using Security Sockets Layers (SSL) software, which is software that encrypts the information you input. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

To most efficiently serve you when placing orders through our Transactable Sites site, credit card transactions and order fulfillment are handled by established third-party banking managers, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order. Within the Transactable Sites, your information is kept on password protected, limited access servers. Wherever possible and applicable, the Transactable Sites’ servers reside behind a corporate firewall that maintains controls on access to the system from both our internal network and the Internet.

10. Contact Information

If you believe that CrEATe has not adhered to this Privacy Policy, you may contact us via email at contact@createoil.com

11. International Data Transfer

If you are located outside of the United States, please be aware that information we collect, including, but not limited to, personal information, will be transferred to, and processed, stored and used within the United States. The data protection laws in the United States may differ from those of the country in which you are located, and your personal information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Websites or Services or providing us with any information, you consent to the transfer to, and processing, usage, sharing and storage of your information, including personal information, in the United States as set forth in this Privacy Policy.

Please note that we take the privacy of our users seriously and therefore take steps to safeguard your personal information, including assuring an adequate level of data protection in accordance with international standards. If you would like additional information about your personal data and its use in connection with the Websites and Services, including revising any incorrect information, please contact the Data Privacy Manager at the address in Section 10 above. We will take such steps as we deem necessary to confirm your identity before sharing any personal data with you. We will respond to proper and confirmed requests relating to personal data within thirty (30) days, or as otherwise required by applicable law. If you are not satisfied with the way your request was handled, you may refer your request to your country’s data management authority. In the European Union, any such request should be directed to the Irish Data Protection Commissioner.

12. California Residents: Your California Privacy Rights

California residents may request a list of certain third-parties to which we have disclosed personally identifiable information about you for their own direct marketing purposes. You may make one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. You may request this information in writing by contacting us at contact@createoil.com. Please allow up to thirty (30) days for a response.

13. Do Not Track

CrEATe does track its customers over time and across third-party websites to provide intelligent advertising, and does not respond to Do Not Track (“DNT”) signals. In addition, some third-party sites may keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your web browser may allow you to set the DNT signal on your browser so that third-parties (particularly advertisers) know you do not want to be tracked. Please review your web browser’s internet options for more details.

Terms & Conditions

1. General Statements

These Terms of Service (hereinafter, these "Terms") govern your access to and use of CrEATe websites, portals, mobile applications, channels and software that link to or otherwise reference these Terms, including CrEATe (www.createoil.com) and social media pages and channels (collectively, the “Websites”), including any services, features, media, functions, content, tools and links contained or offered therein (collectively, the “Services”). Please ensure that you read these Terms carefully, as it is a legally binding contract between the applicable CrEATe entity that owns the applicable Website or provides the applicable Services that you may be accessing or using, on the one hand, and you and your successors and heirs, and (if applicable) the corporate entity that you represent (in these Terms, you shall be referred to as "you" or "your"), on the other hand. By accessing or using any of the Websites, you are agreeing to be legally bound by these Terms. If you do not accept and agree to these Terms, you may not access or use any of the Websites or Services or create an account or user profile. For purposes of these Terms, “CrEATe”, “us”, “we” or “our” shall mean, as applicable, CrEATe, Experience, LLC which own the applicable Website or provides the applicable Services that you may be accessing or using.

These Terms are subject to occasional changes from time to time, and should we make any material changes, we will notify you by sending you an e-mail communication to the last e-mail address you provided to us and/or by prominently posting a notice of the changes on the Websites. Any changes to these Terms will be effective upon the earlier of our dispatch of an e-mail notice to you (if applicable) or our posting of notice of the changes on the Websites. You are responsible for providing us with your most current e-mail address. In the event that the last e-mail address you provided to us is no longer valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. If your e-mail address is not up to date or is not working, the posting of notice of changes to these Terms on the Websites shall constitute effective notice of the changes described therein. Continued use of any of the Websites or Services following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Certain areas of the Websites and Services (and your access to or use therein) may have different terms, conditions, policies, rules and guidelines, which govern your access to and use of such Websites and Services (as applicable, the “Additional Terms”). The Additional Terms will be posted (via a link) on the applicable Website or Services and may be modified from time to time. If there is a conflict between these Terms and any Additional Terms for a specific Website or Service, the applicable Additional Terms shall govern and take precedence over these Terms with respect to your use of or access to that Website or Service.

2. Privacy Statement

By accessing or using the Websites or Services, you agree that the CrEATE Privacy Policy (which may be updated from time to time) governs CrEATe’s collection and use of your personal information. Registration data and certain other information about you is subject to our Privacy Policy. For more information, please make sure that you review our Privacy Policy. You understand that through your access or use of the Websites and any Services, you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer of information to the United States and/or other countries for storage, processing and use by CrEATe.

3. Eligibility

The Websites and Services are intended solely and only available to individuals who are at least twenty-one (21) years of age, who can willingly and knowingly enter into legally binding contracts under applicable law. Please note that certain of the Websites and Services require you to be at least twenty-one (21) years of age to access and use such Websites and Services. Please check the applicable Additional Terms for such Websites and Services for further information. Without limiting the foregoing, the Websites and Services are not available to minors or suspended members or users. Further, your account and user ID for any of the Websites or Services may not be transferred or sold to another party. If you are registering as a business entity, you further represent that you have the authority to bind the business to these Terms and any other related or pertinent agreements. If you do not have such authority, you will be held individually liable for all actions taken under your user ID. You further represent that any party you invite to participate in any of the Services or related functions with you is also of legal age as described above.

4. Electronic Communications

By accessing or using the Websites or Services, you consent to receiving certain communications from us electronically. We will communicate with you in a variety of ways, including, without limitation, by e-mail, text, in-app push notices, or by posting notices and messages on the Websites or through any of the Services. By accessing or using the Websites or Services, you willingly and knowingly agree that all contracts, notices, disclosures, agreements and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

5. Using The Services

User Registration and Accounts

In order to access or use some of the Websites or Services, you must first register and create an individual profile for yourself or a business for such Website or Service (each a "User Profile").

By creating a User Profile, you agree that:

A.      You will not register a username (or email address) that (a) is already being used by someone else; (b) may impersonate another person: (c) belongs to another person; (d) violates the intellectual property or other right of any person or entity; or (d) is offensive. We may reject the use of any password, username, or email address for any reason in our sole discretion;

B.      You will provide true, accurate, current, and complete registration information about yourself in connection with the registration process and, as permitted, to maintain and update it continuously and promptly to keep it accurate, current, and complete. If you provide any information that is untrue, inaccurate, outdated or incomplete, CrEATe may suspend or terminate your account and refuse you any and all current or future access to or use of the Websites and Services (or any portion thereof). If you fail to update your information in a timely manner, then CrEATe has reasonable grounds to suspect that such information is untrue, inaccurate, outdated or incomplete, which will allow CrEATe to suspend or terminate your account, and refuse you any and all current or future access or use of the Websites and Services (or any portion thereof).

C.      You are solely responsible for all activities that occur under your account, password, and username - whether or not you authorized the activity;

D.      You are solely responsible for maintaining the confidentiality of your password and for restricting access to your account so that others may not access any password protected portion of the Websites or Services using your name, username, or password;

E.      You will immediately notify us of any unauthorized use of your account, password, or username, or any other breach of security;

F.       You will not post libelous content or create false or misleading reviews or posts; and

G.      You will not sell, transfer, or assign your account or any account rights.

CrEATe is not liable for any loss or damage (of any kind and under any legal theory) to you or any third-party arising from your inability or failure for any reason to comply with any of the foregoing obligations.

If any information that you provide, or if we have reasonable grounds to suspect that any information that you provide, is false, inaccurate, outdated, offensive, incomplete, or violates these Terms, any Additional Terms, or any applicable law, then we may suspend or terminate your account, User Profile and access to and use of the Websites and Services, at our sole discretion and without advance notice or liability.

Your User Profile cannot be used to conduct commercial activities, including, but not limited to, transactions, advertising, fundraising, contests or other promotions absent our prior written consent. We may offer you the ability to set preferences relating to your User Profile, but changes to your settings may not become effective immediately or be error free, and options may change from time-to-time. CrEATe assumes no responsibility or liability for any issues, problems or Content on your User Profile.

User Profiles may only be set up by an authorized representative of the individual or business that is the subject of the User Profile. CrEATe does not review each User Profile to determine if they were created by an appropriate party. In addition, CrEATe is not responsible for any unauthorized User Profiles that may appear on the Services. If you believe that a User Profile listed on one of the Websites is unauthorized, fake, fraudulent or otherwise improper or misleading, please send an email to contact@createoil.com

User content

For purposes of these Terms, (a)"Content" means all text, images, photos, audio, video, graphics, reviews, location data, and all other forms of data, communication or media, (b)"Your Content" means Content that you submit, or transmit to, through or in connection with the Websites or Services, such as ratings, reviews, photos, videos, media, messages, social media posts or Services, comments and information that you publicly display or displayed in your User Profile, (c)"User Content" means Content that users submit or transmit to, through, or in connection with the Websites or Services, including any electronic data or information with respect to their customers, (d)"CrEATe Content" means Content that we create or otherwise owned by us and make available in connection with the Websites or Services, (e)"Third-Party Content" means Content that originates from parties other than CrEATe or users of any of the Websites or Services, which is made available in connection with the Websites or Services and not otherwise owned by us, and (f)"Website Content" means all of the Content that is made available in connection with the Websites or Services, including Your Content, User Content, Third-Party Content (and Third-Party Material (as defined below)), and CrEATe Content.

By submitting User Content, you agree:

A.      That you own, or have the necessary licenses, rights, consents and/or permissions to all patent, trademark, trade secret, copyright or other intellectual property or proprietary rights to your User Content, and to any other works that you incorporate into your User Content;

B.      That you are responsible for anything you submit to the Websites or Services and agree that CrEATe does not have to post or keep posted anything you provide. Once posted on the Websites or on the Internet, it is not always possible to remove, especially if multiple copies exist. When User Content is uploaded to the Websites or Services, or posted on any social media platforms with a tag or reference to CrEATE, you give CrEATe complete permission to make it available in multiple forms, including, without limitation, on any of our social media accounts, email newsletters or any digital or print promotional materials. If any of your User Content is acquired and used by a third-party in a way that violates these Terms or any Additional Terms, you agree that CrEATe can take legal action against the third-party and that CrEATe shall not be obligated to distribute any recovered sums to you that may be obtained in connection with such legal proceedings;

C.      That, and represent and warrant that, submission of your User Content will not cause injury to any other person or entity using the Websites, Services, or otherwise, and CrEATe is under no obligation to post any User Content that you provide, and reserves the right to post our own versions of your User Content as CrEATe Content in our sole discretion;

D.      To fully assign CrEATe the right to pursue enforcement of copyright, trademark, trade secret and other intellectual property related claims against third parties that have, without receiving proper authorization, and in violation of these Terms or any Additional Terms, scraped, manipulated, copied, derived, distributed or otherwise improperly or illegally used and benefited from User Content that has been provided to CrEATe by you;

E.      That you have the written consent, release, and/or express permission of each and every identifiable person in your User Content to use such person's name and/or likeness in your User Content for any use permitted by these Terms;

F.       That you will not post, transmit, broadcast or otherwise make available any User Content that is unlawful, misleading, harmful, bigoted, offensive, profane, insensitive, obscene, tortious, libelous, pornographic, threatening, abusive, harassing, tortious, defamatory, vulgar, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable (hereinafter, “Offensive Content”);

G.      That you are at least of legal age, being no less than twenty-one (21) years old, and you acknowledge that persons under legal age may not submit User Content to CrEATe, the Websites or the Services; and

H.      That CrEATe may, in its sole discretion, monitor the User Content you submit and any other communications that you may have, but is under no obligation to do so.

By submitting User Content, you acknowledge that you may expose yourself to liability if, for example, you User Content contains material that is false, intentionally misleading or defamatory; violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; contains material that is unlawful, including illegal hate speech or pornography; exploits or otherwise harms minors; or violates or advocates the violation of any law or regulation.

License to User and Third-Party Content/Data

As between you and CrEATe, you retain ownership of the User Content that you post, submit, provide or otherwise make available on or through the Websites or Services. However, by submitting your User Content, you hereby grant CrEATe and all Websites and Services, the following worldwide, perpetual, royalty-free, irrevocable, non-exclusive, sublicensable and transferable rights and licenses:

A.      To host, cache, store, archive, index, crawl, create algorithms based on, modify or transcode your User Content to media formats, standards or mediums in any and all forms and by whatever means whether now known or hereinafter devised or created, and to exploit any and all allied, ancillary and subsidiary rights relating thereto and derived therefrom;

B.      To use, license, sell, digitize, stream, store, distribute, exhibit, reproduce, commercialize, publicize, display, modify, adapt, edit, excerpt, communicate, translate, analyze, remove, prepare derivative works and compilations of, compress, transmit, integrate, insert, market and promote your User Content in any and all forms and media and by whatever means whether now known or hereafter devised or created, and to exploit any and all allied, ancillary and subsidiary rights relating thereto and derived therefrom;

C.      To use your User Content, in whole or in part, for advertising, promotional or commercial purposes, including without limitation, the right to publicly display, reproduce and distribute your User Content in any and all forms and media and by whatever means whether now known or hereinafter devised or created, and to exploit any and all allied, ancillary and subsidiary rights relating thereto and derived therefrom; and

D.      To grant any rights or licenses to any third parties to do any of the foregoing in the above clauses (a) – (c) in connection with their own websites and media platforms.

You irrevocably waive, and cause to be waived, against CrEATe and its users, any claims and assertions of moral rights or attribution with respect to your User Content.

CrEATe does not guarantee the accuracy, integrity, quality, or authenticity of any User Content. You understand that by using the Websites and Services, you may be exposed to a small portion of Offensive Content that may be unpleasant, indecent or objectionable to some viewers. Under no circumstances will CrEATe be liable in any way for any such Offensive Content, including, but not limited to, any errors or omissions in any Offensive Content, or any loss or damage of any kind incurred as a result of any Offensive Content uploaded, posted, transmitted, broadcast, transferred or otherwise made available via CrEATe, the Websites, Services or any related process or venue.

You hereby grant CrEATe the right and license to use any data, images or information that is pushed or otherwise transferred to us through any of our APIs by you or by any third-party on your behalf (“Licensed Data”) for any purpose relating to any of the businesses of CrEATe or for any purpose relating to the Websites or Services, including in connection with displaying any data, images or information on the Websites. You acknowledge and agree that we shall have the right to reformat, improve, modify, adapt, derive, redisplay and/or reprocess any of the Licensed Data and that we shall exclusively own all derivative works, graphical layouts, compilations, improvements, modifications, adaptations, analyses and interpretations of the Licensed Data. Interpretations or translations of any of the Licensed Data prepared by CrEATe shall be owned exclusively by us.

Social Media

CrEATe may also provide users with the ability to login to the Websites or Services with your login credentials from certain social networking websites (e.g., Facebook, LinkedIn). If you login or otherwise associate your User Account with your login credentials from a social networking or similar website, we may use any information about you that is from or otherwise posted on your social networking account, in accordance with the terms and conditions and related legal and user policies of the relevant social networking website. If you elect to share your information with any number of social networking websites, we will then share your information with the websites you name, in accordance with your election, and per their terms and conditions.

Third-Party Materials

The Website or Services might display, include or make available Third-Party Content (including data, information, articles, applications or other products, services and/or materials) or contain links to third-party websites, services, and advertisements for third-party Offers (as defined below) (collectively, the “Third-Party Materials”). You acknowledge and agree that CrEATe is not responsible for Third-Party Materials, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. CrEATe does not assume and will not have any liability or responsibility to you or any other person or user for any Third-Party Materials. Third-Party Materials and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk. When you link to a Third-Party Material, the applicable third-party’s terms and policies apply, including the third-party’s privacy and data gathering practices. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such Third-Party Material.

The Website or Services might display, include or make available coupons, promotional codes, giveaways, samples, and other offers from listed dispensaries or other third-parties (collectively, the “Offers”). Offers constitute “Third-Party Materials” under these Terms. CrEATe displays these Offers on the Website and Services as a form of advertisement for the listing dispensary or other third-party (the “Offeror”) only. All Offers are made directly by the applicable Offeror, and may be subject to additional terms, conditions, or restrictions of the Offeror or under applicable law, whether or not such terms, conditions or restrictions are expressly included on the Website or Services. The Offeror, and not CrEATe, is solely responsible for: (a) redemption of the Offer; (b) compliance of all aspects of the Offer with applicable law (including, without limitation, the advertisement, redemption, and terms, conditions and restrictions related thereto); (c) all goods and services it provides to you in connection with the Offer; and (d) all injuries, illnesses, damages, claims, liabilities and costs it may cause you to suffer, directly or indirectly, in full or in part, whether related to the use or redemption of an Offer or not.

Indemnity and Release

You agree to indemnify and hold CrEATe (and its owners, directors, managers, officers, partners, employees, independent contractors and agents and successors and assigns of itself or its affiliates) harmless from any and all losses, damages, liabilities, claims, actions, judgments, awards, penalties, fines, costs and expenses (including reasonable attorneys’ fees) arising from or relating to any claim or demand made by any third-party due to or arising out of or otherwise relating to (i) your use or misuse of the Websites or Services, (ii) your User Content, (iii) your violation of these Terms or any Additional Terms; or (iv) your violation of applicable laws or regulations. CrEATe reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us or any other indemnitee hereunder and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of CrEATe. CrEATe will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

You hereby release and forever discharge CrEATe (and its owners, directors, managers, officers, partners, employees, independent contractors and agents and successors and assigns of itself or its affiliates) from, and hereby waive and relinquish your rights with respect to, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injuries, death, and property damage), that has arisen or arises directly or indirectly out of, or relates directly or indirectly to, any interactions with, or act or omission of, other Websites or Services or Third-Party Materials. If you are a California resident or resident of a state with a similar applicable law, you hereby waive California civil code section 1542 in connection with the foregoing (or such other similar applicable law in your state), which states: “a general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.”

6. Ownership; Proprietary Rights

As between you and CrEATe, you own Your Content. We own the CrEATe Content, including but not limited to visual interfaces, interactive features, graphics, design, compilation, including, but not limited to, our compilation of User Content and other Website Content, computer code, products, software, data, aggregate user review ratings and all other elements and components of the Websites but excluding Your Content, User Content and Third-Party Material. We also own the patents, patent applications, copyrights, trademarks, service marks, trade names, trade secrets and other intellectual and proprietary rights throughout the world ("IP Rights") associated with the CrEATe Content, the Websites and the Services, which are protected by copyright, trade secret, patent, trademark laws and all other applicable intellectual property and proprietary rights and laws. As such, you may not use, modify, duplicate, obscure, rent, lease, loan, sell, manipulate, reproduce, copy, republish, download, post, transmit, scrape, reverse engineer, distribute, create derivative works or adaptations of, publicly display or in any way exploit any of the CrEATe Content, Websites or the Services or any of the IP Rights of CrEATe in whole or in part, unless expressly authorized by us in writing. Except as expressly and unambiguously provided herein, we do not grant you any express or implied rights, and all rights in and to the Websites and the CrEATe Content are retained by us.

7. Copyright Infringement

It is CrEATe’s policy, in appropriate circumstances and at its discretion, to disable, eliminate access to and/or terminate the accounts of users who repeatedly infringe or are repeatedly charged with infringing the copyrights of others.

In accordance with the Digital Millennium Copyright Act of 1998 (“DMCA”), the text of which can be found on the U.S. Copyright Office website, CrEATe will respond appropriately to claims and reports of copyright infringement taking place on or through the Websites.

If you are a copyright owner, an authorized representative of a copyright owner, or an authorized representative permitted to act under an exclusive right per an applicable copyright, please report alleged copyright infringements taking place on or through the Websites by completing the following DMCA Notice of Alleged Infringement and delivering it to CrEATe in accordance with the DMCA and these Terms. Upon receipt of a properly completed and delivered DMCA Notice of Alleged Infringement, CrEATe will take whatever action it deems appropriate in its sole discretion, but subject to its obligations under the DMCA, including removal of the challenged material from the Websites.

DMCA Notice of Alleged Infringement (“Notice”)

A.      Identify the copyrighted work that you claim has been infringed, or – if multiple copyrighted works are covered by this Notice – provide a comprehensive list of the copyrighted works that you claim have been infringed.

B.      Identify the material that you claim is infringing (i.e. the material you want removed, or material that you want all access disabled to) and provide information reasonably sufficient to permit us to locate the material, including at a minimum, if applicable, the URL of the link shown on the Websites where such material may be found.

C.      Provide your mailing address, telephone number, and, if available, email address.

D.      Include both of the following statements in the body of the Notice:

  i.         “I hereby state that I have a good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent or the law.”

 ii.         “I hereby state that the information in this Notice is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed.”

E.      Provide your full legal name and your electronic or physical signature.

F.       Deliver this Notice, with all above items completed, to contact@createoil.com

Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a Notice automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the Notice and allegation of copyright infringement.

8. Limited License

Subject to your compliance with these Terms and the applicable Additional Terms, CrEATe grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and make personal and non-commercial use of the Websites and Services. This license does not include (i) any resale or commercial use of the Websites or Services, or their contents; (ii) any collection, scraping, downloading, reproducing, distributing, copying or use of any product or CrEATe client listings, descriptions, prices, or any other Website Content; (iii) any derivative use of any of the Websites or Services or Website Content; or (iv) any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Terms or any Additional Terms are reserved and retained by CrEATe. You may not use any meta-tags or any other "hidden text" utilizing CrEATe’s name or trademarks or other IP Rights without the express written consent of CrEATe. The licenses granted by CrEATe shall immediately terminate should you fail to comply with these Terms or any Additional Terms.

Subject to these Terms, CrEATe grants you a non-transferable, non-exclusive, license to install and use the software CrEATe makes available for mobile devices (“Mobile App”), in executable object code format only, solely on your own handheld mobile device and for your personal, noncommercial use. You acknowledge and agree that the availability of the Mobile App is dependent on the third-party app platform from which you received the Mobile App (“App Platform”). You acknowledge that these Terms concern you and CrEATe, and not the App Platform. CrEATe, not the App Platform, is solely responsible for the Mobile App, the content thereof, maintenance, support services, and warranty therefore, and addressing any claims relating thereto (e.g., product liability, legal compliance, or intellectual property infringement). Each App Platform may have Additional Terms to which you must agree before downloading the Mobile App from it. You agree to comply with, and your license to use the Mobile App is conditioned upon your compliance with, all applicable agreements, terms and conditions of use/service, and other policies of the applicable App Platform.

9. Links

The Websites and Services contain links to third-party websites or resources. You acknowledge and agree that CrEATe is not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by CrEATe of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources or the Content, products or services on or available from such websites or resources.

10. User Conduct

You understand and agree that you are solely responsible for compliance with any and all laws, rules and regulations that may apply to your use of the Websites or Services. In connection with your access or use of any of the Websites or Services, you may not and will not:

i.         upload, post, transmit, broadcast or otherwise make available any Offensive Content, including any User Content that is unlawful, libelous, defamatory or otherwise objectionable;

ii.         breach or circumvent any laws, third-party rights or our systems, policies, or determinations of your account status;

iii.         review the information and data on our Websites, and/or utilize our Services if you are not able to form legally binding contracts (for example, if you are under the age of 21), or are temporarily or indefinitely suspended from using our Websites or Services;

iv.         upload, post, transmit, broadcast, sell, transfer or otherwise make available any User or Website Content that is inauthentic, counterfeit, or that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);

v.         register for more than one User Profile on any of the Websites, or register for a User Profile on behalf of an individual other than yourself, or a company that you are not authorized to represent or legally bind to a contract;

vi.         manipulate the price of any item or interfere with any other user's listings, reviews, and products;

vii.         take any action that may undermine the feedback or ratings systems of the Websites or Services;

viii.         transfer your User Profile to another individual or entity without our prior written consent;

ix.         distribute, promote, advertise, or post spam, unsolicited or bulk electronic communications, chain letters, pyramid schemes or any related content;

x.         interfere with or disrupt any Website processes, servers or networks supporting the Websites and/or CrEATe;

xi.         impair or harm any of our computer or related systems or transmit software viruses, worms, or other damaging files;

xii.         use any robot, spider, scraper, survey, monitor or other automated or similar means to access any web page or other asset contained in the Websites, Services or Website Content for any purpose;

xiii.         bypass our robot exclusion headers, interfere with the working of our Services, features or tools, or impose an unreasonable or disproportionately large load on our infrastructure;

xiv.         export or re-export any CrEATe’s application or tool except in compliance with the export control laws of any relevant jurisdictions and in accordance with all relevant posted rules and restrictions;

xv.         insult, threaten, stalk, harass, mislead or deceive other users of the Websites or Services, or in any way promote the discrimination or defamation of other users, or create any other objectionable material;

xvi.         intentionally or unintentionally violate any applicable local, state, national or international law, rule or ordinance, including, but not limited to, regulations promulgated by the U.S. Copyright Office, U.S. Patent and Trademark Office, U.S. Securities and Exchange Commission, the Internal Revenue Service, the European Enforcement Directive of 2004, or any rules of any national or other securities exchange, including, without limitation, the New York Stock Exchange, the American Stock Exchange or the NASDAQ, and any other regulations and/or guidelines having the force of law;

xvii.         provide material support or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by the United States government as a foreign terrorist organization pursuant to section 219 of the United States Immigration and Nationality Act.

xviii.         refuse to acknowledge that CrEATe may establish general practices and limitations concerning use of the Websites and Services, including without limitation restrictions concerning User Content provided by You for use on the Websites and Services, the type and quantity of transactional data stored and presented in connection with your account, the maximum disk space that will be allotted on CrEATe’s servers on Your behalf, and the maximum number of times (and the maximum duration for which) You may access the Websites and Services in any given period of time;

xix.         export any Website Content out of the jurisdiction in which it is intended or displayed;

xx.         access the Websites or Services in order to build a similar or competitive Website or Service;

xxi.         send electronic transmissions (including but not limited to interactive monetary offers, audio-video communications, email, search queries, chat and other Internet activities) as interstate communications;

xxii.         circumvent any technical measures we use to provide Services; or

xxiii.         assist any third-party with any of the foregoing.

You fully understand, acknowledge and agree that CrEATe may, under certain circumstances and without prior notice, immediately terminate your CrEATe User Profile and access to the Websites, Services and any other related or affiliated applications, functions and tools. Cause for account termination or suspension shall include, but not be limited to: (1) breaches or violations of these Terms or other incorporated agreements, guidelines, or rules; (2) requests by law enforcement or other local, state or federal government agencies or divisions; (3) any attempts to breach our security, private accounts or other protected content on the Websites; (4) discontinuance or significant modification to the Websites or Services, or any related or affiliated website owned and/or operated by CrEATe (or any part thereof); (5) unforeseen technical, electronic, mechanical or any other difficulties or security issues; (6) prolonged inactivity of Your account, which shall be determined by CrEATe; (7) knowing, willing and/or negligent engagement by you in any form of deceitful, fraudulent, counterfeit or illegal activities; and/or (8) failure by you, or by your representatives, to pay, in full, any fees owed by you in connection with the Websites or any related or affiliated Service, business or website.

Termination of a User Profile will deny you access to our Services, delay or remove User Content that you submitted or commented on, remove any special status associated with your account(s), remove and demote listings, reduce or eliminate any discounts or special offers, and take technical and/or legal steps to prevent you from using our Websites and Services in the future.

CrEATe has the right to investigate and prosecute violations of any of the above to the fullest extent of the law.

11. Review/Feedback Policy

An important part of the CrEATe community is the feedback system. Users have the ability to leave reviews and comments, and we want that process to be as open as possible. Part of that openness is acknowledging that certain behaviors are not acceptable. CrEATe retains the right to remove any content posted on or submitted through any of its Websites or Services. However, the only User Content likely to be removed is that which violates these Terms or the rules or guidelines on the applicable Website or Service regarding reviews, comments, feedbacks and other User Content (the “Review Policies”). Please note, the Review Policies of each Website or Service may differ. Please consult the relevant Website or Service to learn about its applicable Review Policy.

Please note, CrEATe is under no obligation to enforce these Terms or any of the Review Policies on your behalf against another user. While CrEATe encourages you to let us know if you believe another user has violated these Terms or any of the Review Policies, we reserve the right to investigate and take appropriate action at our sole discretion.

12. Disclaimer of Warranties

THIS SITE OFFERS HEALTH, WELLNESS AND CANNABIS INFORMATION AND IS DESIGNED FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY FOR PERSONS OVER THE AGE OF 21. YOU SHOULD NOT RELY ON THIS INFORMATION AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT YOUR HEALTH, YOU SHOULD ALWAYS CONSULT WITH A PHYSICIAN OR OTHER HEALTH-CARE PROFESSIONAL. DO NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL OR HEALTH RELATED ADVICE FROM YOUR HEALTH-CARE PROFESSIONAL BECAUSE OF SOMETHING YOU MAY HAVE READ ON THIS SITE. THE USE OR RELIANCE ON ANY INFORMATION PROVIDED ON OR MADE AVAILABLE ON THIS SITE IS SOLELY AT YOUR OWN RISK AND YOU AGREE NOT TO RELY ON ANY INFORMATION CONTAINED HEREIN AS A SUBSTITUTE FOR CONSULTATION WITH YOUR PHYSICIAN OR HEALTH-CARE PROVIDER OR IN LIEU OF ANY PROSCRIBED HEALTH CARE REGIME OR HEALTH CARE PROVIDER INSTRUCTIONS, TREATMENT OR ADVICE.  THE CONTENTS OF THIS WEBSITE HAVE NOT BEEN EVALUATED BY THE FDA NOR APPROVED BY ANY OTHER GOVERNMENT OR OFFICIAL BODY.  NOTHING OFFERED ONLINE OR OFFLINE IS INTENDED TO DIAGNOSE, CURE OR PREVENT ANY DISEASE OR DISORDER OF ANY KIND.  DEVELOPMENTS IN MEDICAL RESEARCH MAY IMPACT THE HEALTH AND WELLNESS ADVICE THAT APPEARS HERE. NO ASSURANCE CAN BE GIVEN THAT THE ADVICE CONTAINED IN THIS SITE WILL ALWAYS INCLUDE THE MOST RECENT FINDINGS OR DEVELOPMENTS WITH RESPECT TO THE PARTICULAR MATERIAL.  AS SUCH, NOTHING CONTAINED ON THIS WEBSITE SHALL CREATE ANY WARRANTY OF ANY KIND WHATSOEVER AS TO THE CONTENT, INFORMATION OR SERVICES. IF YOU ARE IN THE UNITED STATES AND THINK YOU ARE HAVING A MEDICAL OR HEALTH EMERGENCY, CALL YOUR HEALTH CARE PROFESSIONAL, OR 911, IMMEDIATELY.

 

YOU EXPRESSLY ACKOWLEDGE, UNDERSTAND AND AGREE THAT:

A.      YOUR ACCESS TO AND USE OF THE WEBSITES AND SERVICES IS AT YOUR OWN RISK. THE WEBSITES AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. CrEATe AND THEIR AFFILIATES, OFFICERS, DIRECTORS, MANAGERS, SHAREHOLDERS, OWNERS, EMPLOYEES, CONTRACTORS, CONSULTANTS AND AGENTS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, OR ANY OTHER POTENTIAL OR ACUAL WARRANTY OF ANY KIND.

B.      CrEATe AND ITS AFFILIATES, OFFICERS, DIRECTORS, MANAGERS, SHAREHOLDERS, OWNERS, EMPLOYEES, CONTRACTORS, CONSULTANTS AND AGENTS MAKE NO GUARANTEE OR WARRANTY THAT: (1) THE WEBSITES AND SERVICES WILL SATISFY YOUR NEEDS AND REQUIREMENTS OR WILL BE COMPATIBLE WITH YOUR EQUIPMENT; (2) THE WEBSITES AND SERVICES, AND ALL AFFILIATED WEBSITES, FEATURES, SERVICES, COMMUNICATIONS AND APPLICATIONS, WILL BE COMPREHENSIVE, UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, OR BE FREE FROM LOSS, DESTRUCTION, CORRUPTION, ONLINE ATTACK, VIRUSES, WORMS, OR OTHER INVASIVE, HARMFUL, OR CORRUPTED OR OTHER RELATED INTRUSIONS; (3) THE INFORMATION, DATA OR RESULTS REALIZED OR OBTAINED FROM YOUR USE OF THE WEBSITES WILL BE ACCURATE, UP TO DATE, SATISFACTORY OR RELIABLE OR FIT OR USEFUL FOR ANY SPECIFIC PURPOSE; (4) THE QUALITY OR VALUE OF ANY PROPERTIES, SERVICES, PRODUCTS, INFORMATION OR OTHER MATERIALS PURCHASED OR OBTAINED BY YOU THROUGH THE WEBSITES AND SERVICES WILL MEET YOUR EXPECTATIONS; (5) THAT ANY OFFER MADE OR MESSAGE SENT WILL BE SUCCESSFULLY TRANSMITTED, RECEIVED AND PROCESSED; AND (6) ANY ERRORS IN THE GUIDELINES, SOFTWARE OR PROTOCOLS WILL BE CORRECTED OR RESOLVED.

C.      ANY PRODUCT OR PROGRAM DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITES AND SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE AND FULLY LIABLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE, LOSS OF DATA, OR ANY OTHER LOSS OR DAMAGE THAT RESULTS FROM THE DOWNLOAD OR USE OF ANY SUCH PRODUCT, MATERIAL, APPLICATION, FEATURE OR OTHER PROGRAM.

D.      NO ADVICE OR INFORMATION, INCLUDING MEDICAL ADVICE, STRATEGY, GUIDELINES OR RELATED CONTENT, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM CrEATe OR FROM THE WEBSITES, SERVICES OR RELEVANT SOCIAL MEDIA PAGES SHALL CREATE ANY WARRANTY, GUARANTEE OR STRATEGY NOT EXPRESSLY STATED IN THESE TERMS.

E.      VETTING BY CrEATe OF EACH AND EVERY DOCUMENT, PHOTOGRAPH, VIDEO, REVIEW, RELATED MEDIA, POSTING OR OTHER COMMUNICATION, IN ADDITION TO ANY OTHER CONTENT POSTED VIA THE WEBSITES OR SERVICES, MAY NOT BE POSSIBLE OR REALISTICALLY PRACTICEABLE. AS A RESULT, CrEATe CANNOT AND DOES NOT CONTROL ANY LISTING REVIEWS, COMMENTS, PHOTOGRAPHS, OPINIONS, POSTINGS OR OTHER CONTENT OR MATERIAL POSTED VIA THE WEBSITES OR SERVICES AND, AS SUCH, DOES NOT GUARANTEE THE ACCURACY, INTEGRITY, QUALITY, SAFETY, LEGALITY, MORALITY, AND/OR AUTHENTICITY OF SUCH CONTENT, THE TRUTH OR ACCURACY OF USERS CONTENT, THE ABILITY OF LISTINGS TO CONFIRM PRODUCT AVAILABILITY OR PRICING, OR THE ABILITY OF USERS TO CONFIRM EXPERIENCES FROM USING OR PURCHASING SPECIFIC PRODUCTS DISCUSSED OR SOLD ON THE WEBSITES OR SERVICES.

 

13. Limitation of Liability

A.      CrEATe IS UNABLE TO GUARANTEE CONSISTENT, CONTINUOUS OR SECURE ACCESS TO ITS WEBSITES, APPLICATIONS, SERVICES, PROGRAMS, CONTENT AND NETWORK, AND OPERATION OF THE WEBSITES AND SERVICES MAY BE INTERFERED WITH OR DELAYED BY NUMEROUS POTENTIAL FACTORS OUTSIDE OF CrEATe’ CONTROL. YOU ACKNOWLEDGE, EXPRESSLY UNDERSTAND AND AGREE THAT CrEATe AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, LICENSEES, AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF OPPORTUNITY, REPUTATION, PROFITS, GOODWILL, USE, VALUATION, TAX BENEFIT, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF CrEATe HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (1) THE USE OR THE INABILITY TO USE THE WEBSITE AND/OR NETWORK; (2) THE COST TO PROCURE SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED, OR MESSAGES, E-MAILS, REVIEWS, POSTINGS, COMMENTS OR OTHER COMMUNICATIONS RECEIVED, OR TRANSACTIONS ENTERED INTO VIA THE WEBSITES OR OTHER AFFILIATED OR RELATED WEBSITES OR SERVICES; (3) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (4) STATEMENTS OR CONDUCT OF ANY THIRD-PARTY ON THE WEBSITES; (5) THE FAILURE OF THE NETWORK OR WEBSITES TO TIMELY PROCESS AN OFFER; OR (6) ANY OTHER MATTER RELATING TO THE WEBSITES, ANY CrEATe AFFILIATED OR RELATED SERVICES, FEATURES OR APPLICATIONS, OR ANY OTHER CrEATe OWNED OR OPERATED ENTITY. FURTHER, CrEATe IS NOT A PARTY TO ANY SUCH TRANSACTIONS MADE BETWEEN LISTING CLIENTS AND USERS, AND CrEATe SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DEFAULTS, COSTS, INFORMATION, THE CONTENTS OF ANY DOCUMENTS, OR FOR ANY OTHER INTERACTIONS, BETWEEN OR AMONG USERS, INCLUDING USERS, LISTINGS, PHYSICIANS, AND ALL RELATED PARTIES, IN ANY WAY ASSOCIATED WITH THE WEBSITES OR SERVICES.

B.      REGARDLESS OF THE AFOREMENTIONED, IF CrEATe IS FOUND TO BE LIABLE, OUR LIABILITY TO YOU OR TO ANY THIRD-PARTY IS LIMITED TO THE GREATER OF (1) THE AMOUNT OF FEES IN DISPUTE NOT TO EXCEED THE TOTAL FEES, WHICH YOU PAID TO US IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO THE LIABILITY; OR (2) $100.

C.      SOME STATES, COUNTIES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL, CONSEQUENTIAL OR OTHER RELATED DAMAGES OR LOSSES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

14. Choice of Law; Venue; No Jury Trial

The laws of the state of California, excluding California’s conflict of laws rules, will apply to any disputes arising out of or relating to these Terms or any of the Websites or Services. All claims arising out of or relating to these Terms or any of the Websites or Services will be litigated exclusively in the federal or state courts of Los Angeles County, California, and you and CrEATe consent to personal jurisdiction in those courts.

15. Entire Agreement

These Terms, in addition to any applicable Additional Terms and the Privacy Policy and any other agreements between you and CrEATe with respect to the Websites or Services, constitute the entire and exclusive understanding and agreement between CrEATe and you regarding the Websites and Services, and these Terms supersede and replace any and all prior Terms of Service for any of the Websites or Services.

16. Reservation of Rights

The failure of CrEATe to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of CrEATe. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise. If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.

17. Third-Party Beneficiary

These Terms do not and are not intended to confer any rights or remedies upon any person other than you and CrEATe.

18. Support or Maintenance

You acknowledge and agree that CrEATe will have no obligation to provide you with any support or maintenance in connection with the Websites or Services.

19. United States Export & Foreign Assets Control Regulations

We do not represent that the materials in the Website or Services are appropriate or available for use in any particular location. Those who choose to access the Website or Services do so on their own initiative and are responsible for compliance with all applicable laws. You represent and warrant that You are not (a) located in or a national or resident of any country that is subject to U.S. trade sanctions, or (b) a person or entity on the U.S. Treasury Department's list of Specially Designated Nationals and Blocked Persons or acting on behalf of any person or entity on such list.

20. Severability

If any of the conditions contained within these Terms shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions set forth herein.

21. No Right Of Survivorship And Non-Transferability

You agree that your CrEATe account is non-transferable and any rights to your Websites user identification or contents within your accounts terminate upon your death.

22. Captions

The section titles in these Terms are for convenience only and have no legal or contractual effect.

23. Contact Us

For questions about the CrEATe Websites or any of the Services we provide, please feel free to contact our Customer Service department at contact@createoil.com to speak to a representative.